Help Desk Support Solutions

Cajun Supermarket's commitment to delivering the best products extends to providing the best possible service for our customers. We offer a variety of contact and self-help choices to support our customers. View the most recent news and updates, to report technical support issues, or to browse our knowledge base through our support System Help Desk.

Support Center » News » New Online Support System Launched 09 Sep 2010 
 New Online Support System Launched
Posted By: Karen On: 12 Aug 2006 03:14 PM
Details Cajun Supermarket today launched its new web-based, automated customer help desk tools and support system.

"With the Cajun Supermarket Help Desk System, we believe we’re setting a new industry standard for help desk fault reporting and service request processing performance," said Lauren Smart, vice president of marketing for CajunSupermarket.com. “The new Help Desk solution provides exceptional performance and organization of all our customer service issues.

“Delivering superior levels of customer service and support while lowering operating costs is going to be increasingly important in today’s competitive marketplace, “ said Matthew Snipe, chief technology officer for CajunSupermarket.com. “By leveraging our support systems full-featured functionality, IT industry support personnel now have a highly-customizable solution that fully maximizes support resources, lowers overall costs and provides both internal and external clients with an extremely efficient trouble ticking and provisioning system.”



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